BluePhoenix provides 24x7 support to our clients in order to guarantee that their mission-critical applications are always running smoothly. Our Support site provides information to clients concerning our AppBuilder and LogicMiner products, fixes for logged incidents, as well as general information regarding how to use our Support services. Also, new incidents can be logged from this site.
Each customer has a unique customer ID and password for accessing our support site. If you need an ID, simply contact BluePhoenix support and one will be supplied to you. Thank you!
Contact Support
United States
Voice: (919) 380-5200
Fax: (919) 380-5275
E-mail: support@bphx.com
EMEA
E-mail: emeasupport@bphx.com
Xitec Support
For Xitec customers, please use: uk-support@bphx.com
Online Support Site:
On this Web site you can find BluePhoenix product manuals, downloads, release notes, and additional valuable technical information.
Support Site: http://support.bphx.com
BluePhoenix support provides our customers an easy-to-use application for support-call tracking called Customer First®.
To log on to this application, use the following URL:
https://web.bphx.com/wfs